Getting ready for medical/surgical hospitalisation

Request for additional services

Inpatient services include either a single rooms, available according to the activity, or a shared room(with 2 beds).

You can request a single room by paying a daily supplement, as long as space is available.

You must make the request as soon as you are admitted, you should also contact your complementary insurer to check whether your policy covers the additional costs.

However, as the number of single rooms is limited, the establishment is unable to promise that rooms will be available immediately. Given the establishment’s occupancy levels, you may not be able to be assigned the room you want on admission due to the rate of emergencies and discharges. If this is the case, we thank you for your understanding and we undertake to fulfil your request as soon as is possible.

In private rooms, the accompanying person may also request a bed and meals for a daily supplement. The provision of a second bed and/or meal service must be specified on the admission form or a request made to the nursing staff before or during the stay.

For more information: Supplementary accommodation rates

Practical advice

Personal effects

It is your responsibility to bring all belongings and toiletries you may need (towel, bathrobe, flannel, soap, toothbrush and toothpaste, hair dryer etc.).

Valuables

The doors in the Rhéna clinic cannot be locked and, despite the staff’s vigilance, theft* can occur. We advise you to bring only the bare necessities for your stay and to leave valuables at home (cash, jewellery, watches, phones, tablets etc.). A secure locker is at your disposal in your room. However, we strongly recommend you do not leave valuables in it.

* The Rhéna Clinic cannot be held responsible for the disappearance or deterioration of your personal belongings.

For more information: Your comfort